Hurt in a car accident? Book with your ICBC claim number
We bill ICBC directly. Bring your claim number and we handle the billing — so you can focus on recovering.
- Direct billing to ICBC
- No doctor’s referral needed to book
- Open 7 days a week for physio
- Downtown on Fort Street
ICBC injury care at Diversified Health
Direct billing to ICBC
Give us your claim number when you book and we bill ICBC directly.
Physio, chiro, massage and more
Physiotherapy, chiropractic, massage therapy, kinesiology and acupuncture are all under one roof, so your care can be coordinated.
Early, late and weekend hours
Weekdays 7am–7pm, Saturdays 9am–4pm, and Sunday 8am–2pm for physiotherapy.
Other services
Prefer chiropractic, massage or kinesiology? See all ICBC-eligible bookings or call us.
What to expect at your first visit
- Report your claim to ICBC and get your claim number.
- Book online or call — have your claim number ready.
- Your practitioner takes your history, assesses your injuries and explains your plan.
- We bill ICBC directly for your treatment.
Our physiotherapists
Hours
Monday–Friday 7am–7pm
Saturday 9am–4pm
Sunday 8am–2pm (physiotherapy only)
Location & parking
1063 Fort Street (Mosaic Building), downtown Victoria. Free 1-hour street parking on Meares St, the Robbins lot on Meares St, or paid parking on Fort St.
Ready to start your recovery?
Pick a time online in under two minutes, or call and our front desk will find a spot for you.
Direct billing to Blue Cross, Medavie Blue Cross, insurers on the TELUS Health network (such as Canada Life) and ICBC. Coverage depends on your plan.
