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Direct Billing & Insurance Coverage

ExteriorDiversified Health Clinic offers the service of direct billing for your healthcare treatments, so you have one less chore to deal with.

We are approved healthcare providers and can direct bill to:

Many of Diversified Health’s services, modalities and treatments are covered by private insurance plans, extended health plans provided by an employer, Medical Service Plan (MSP), WorkSafeBC, and ICBC.

Medical Service Plan of BC Coverage:

The BC provincial health plan (MSP) covers core health services including:

  • Medically required services provided by a physician, including diagnostic services, (For example; laboratory services provided at approved facilities when ordered by a registered physician, or certain other health care practitioners

*MSP may provide limited coverage for other services and treatments provided at Diversified Health Clinic.

Extended Health Benefits:

Many extended health companies provide benefits that allow Diversified Health to bill your treatments directly on your behalf, or the insurance companies can reimburse you directly for treatments that are not covered by provincial health care.

  • Treatments such as Chiropractic, Physiotherapy, Registered Massage Therapy, and Acupuncture are often covered by extended health benefits.

WorkSafe BC Coverage:

If you have been injured on the job, WorkSafe BC (WCB) will cover treatments at Diversified Health for Chiropractic services.

ICBC Insurance Coverage:

If you’ve been injured in a motor vehicle accident, ICBC medical benefits will often cover physiotherapy, chiropractic and registered massage therapy treatments.

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Please feel free to contact Diversified Health Clinic to discuss your “payment” options, after an injury or accident.  Diversified Health is knowledgeable and adept at working with insurance providers and sorting out any “glitches”, whether it’s ICBC, WCB, MSP, an extended health insurance company or a lawyer.

Diversified Health can direct bill without the following information, however, we ask that you contact your extended health provider to find out your individual benefit coverage, including…

  • What is your annual coverage?
    What is your deductible?
    What is the percentage amount the insurance company will cover? ( ie: 100%, 65%)

For more information on how to set up your direct billing account, please contact our front desk staff at 250-382-0018 or email us.

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Acupuncture Can Help with Seasonal Allergies

For those who suffer from seasonal allergies, springtime can be a mixed blessing. The warm weather, the flowers, versus the allergy symptoms: runny nose, sneezing, itchy eyes, headaches, fatigue, and difficulty breathing.  Left untreated, allergies can lead to sinus infections, feeling groggy, headaches, depression, and in serious cases, allergies can be fatal.

Allergy medications temporarily alleviate these symptoms, while acupuncture addresses the underlying imbalance that’s causing the symptoms in the first place.

An allergen enters the body through the skin or is inhaled. The immune system identifies the substance as potentially dangerous and creates antibodies to attack it. The IgE antibodies in turn affect mast cells throughout the body and cause the release of histamines.

The body produces too much histamine when it has an allergic reaction. An allergic reaction is an overreaction of the immune system to certain substances that normally do not affect most people. This heightened immune response, which causes histamine to be released leads to the allergy symptoms, such as sneezing, itchy throat, and itchy watery eyes.

With acupuncture, seasonal allergies are not isolated to the histamine response.  Acupuncture looks at allergies as a general disruption of a person’s defensive mechanisms.

Instead of accepting the over reactive immune response and suppressing it with medication (antihistamines), acupuncturists look at why the person’s immunity is compromised.

During a treatment, acupuncture points are selected for healing the symptoms and bolstering the underlying imbalance.  Depending on the specific symptoms, many additional points are also used.

The systems that are most commonly involved in chronic allergies are the lung, kidney and spleen. Treating the underlying imbalance as well as the symptoms helps to optimize immune function and prevent future allergic reactions.

Seasonal allergies are something many people have come to accept as an inevitable part of springtime, a trade off of sorts for the warm weather. It doesn’t have to be this way.  Acupuncture can relieve and prevent seasonal allergies, without negative side effects.

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Treatments To Consider For Low Back Pain

Most cases of low back pain can be caused by a variety of problems, including muscle strain or sprain, herniated disc or degenerative disc disease. Typical sources of low back pain include:

  • Osteoarthritis
  • Muscle spasm
  • Ruptured or herniated disk
  • Sciatica
  • Strain or tears to the muscles or ligaments supporting the back
  • The nerve roots in the low back, may be irritated
  • The bones, ligaments or joints may be damaged

Low back pain from a muscle strain is the most common and can be caused by lifting a heavy object, lifting while twisting, or a sudden movement or fall.  While pain or discomfort can happen anywhere in your back, the most common area affected is your low back.

When the muscles in the low back are strained or torn, the area around the muscles becomes inflamed.  This inflammation causes the muscles in the back to spasm and cause low back pain.

Treatment for low back pain depends upon the patient’s history and the type and severity of pain. The vast majority of lower back pain cases get better within six to eight weeks.

Treating low back pain consists of a combination of treatments, such as Chiropractic, Massage, Physiotherapy, Acupuncture, Cryo/Hydro Therapy, Laser Therapy, TENS therapy, Ultrasound, eToims, Decompression Table, Graston Technique, Shockwave Therapy, Neuro-mechanical Adjusting Tool as well as topical ointments such as Traumeel and nutritional supplements that help with inflammation.

An exercise program is necessary and essential to rehabilitate the spine, increase your range of motion and help alleviate back pain.

With the first symptoms of low back pain, stop the activity for the first few days; this allows injured tissue to begin to heal, and reduce any swelling or inflammation. You can also apply heat/ice to the painful area. Always use ice for the first 48-72 hours, then use heat.  You can also take something to help with the inflammation such as ibuprofen or nutritional supplements.

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Relief For A Stiff Neck

A stiff neck is typically characterized with soreness and difficulty moving the neck.  Having a stiff neck can also lead to headaches, neck pain, and shoulder pain.  The most common cause of a stiff neck is muscle strain or soft tissue sprain.

When you have a stiff neck, it’s important to keep moving your neck to stop it stiffening up further. Move your neck gently in all directions every few hours, to try and increase your range of motion.

Here are some gentle stretches you can try to help avoid a stiff neck, or to improve your stiff neck:

  • Roll your shoulders backwards and down – 8 to 10 times
  • Squeeze your shoulder blades together – 8 to 10 times
  • Bring your ear to your shoulder 8 to 10 times on each side

A stiff neck is typically the result of muscles weakening over time from poor posture or misuse.  Try keeping these things in mind throughout your daily activities:

  • Sleep on a firm mattress, on your side or back – avoid sleeping on your stomach
  • Use a pillow that supports the natural curve of your neck – sleep on a low, firm pillow
  • Turn your chair to face your computer or laptop and adjust your chair so the screen is at eye level
  • Keep your head back over your spine rather than hunched forward
  • Keep up normal activities as much as possible, but avoid jerking or painful activities
  • Resting for one or two days will allow any injured tissue in the neck to begin to heal
  • Stretch regularly if you’re working at a desk, driving long distances, or sitting for prolong periods of time
  • If you feel stressed, try relaxation techniques such as deep breathing or meditation to help ease tension in your neck
  • Avoid looking down at your smart phone & having your neck bent forward for long periods of time
  • Apply heat or ice to the neck. Use ice for the first 48 to 72 hours, after 72 hours use heat
  • Take over-the-counter pain relievers such as ibuprofen or acetaminophen.

Massage therapy, acupuncture, physiotherapy and chiropractic treatments can all help to relive the pain and stiffness, caused by the weak muscles or over use of the muscles.

However, you should always talk to your health care practitioner or doctor if you suffer from the following symptoms:

  • The pain keeps getting worse
  • The neck area becomes tender
  • High fever
  • You have had a recent car accident, concussion, or sports injury
  • Numbness, or constant pins and needles in your arm that does not get better
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Treatments for a Tension Headache

“The International Headache Society (IHS 2013) has validated cervicogenic headache as a secondary headache, which means headache caused by a disorder of the cervical spine and its component bony, disc and/or soft tissue elements, usually but not invariably accompanied by neck pain”.

Many of us suffer from headaches on a regular basis. Instead of taking a pain relief medication, why not try a chiropractic, physiotherapy, massage therapy or acupuncture treatment.

Stiff joints in the upper neck are the primary cause of cervicogenic headaches.  If a joint, surrounding muscles are injured or irritated, the joints can become stiff and cause pain to be referred into areas of the head.

Here is a list of symptoms that are generally associated with this tension headaches:

  • Constant and dull ache
  • Stiffness or restricted movement of the neck
  • Pain radiating from back to the front of the head
  • Headache worsened by sustained postures or certain neck movements
  • Dizziness

Chiropractors and Physiotherapists are skilled at correcting muscular imbalances, which can contribute to the development of cervicogenic headaches.

Acupuncture is also effective for all types of headaches. “The available evidence suggests that a course of acupuncture consisting of at least six treatment sessions can be a valuable option for people with frequent tension-type headache”.

Tension headaches can be effectively treated with massage therapy. Massage therapy promotes circulation, decreases pain from Trigger Points, and helps to relieve muscle spasms. Massage therapy has also shown to decrease levels of the stress hormone Cortisol, while increasing endorphins.

Some of the methods and modalities used at Diversified Health include:

  • Joint mobilization (flexibility of muscles) this includes stretching; manipulations techniques to restore full range of motion without pain:
  • Tens: (Transcutaneous Electrical Nerve Stimulation). A TENS machine works by sending electrical pulses across the surface of the skin and along the nerve strands.  Transcutaneous electrical nerve stimulation sends a painless electrical current to specific nerves. The mild electrical current generates heat to relieve stiffness, improve mobility, and relieve pain.
  • IMS/Dry Needling:  dry needling, also referred to as intramuscular stimulation (IMS) and/or intramuscular therapy (IMT) is a procedure in which an acupuncture needle is inserted into the skin and muscle.  Dry needling is primarily directed at myofascial trigger points. Shortened muscles often have “trigger points” that can contribute to referred pain, relaxation or release of these tightened areas can help improve neck muscle function
  • Shockwave therapy: Shockwave Therapy is a non-surgical treatment of soft tissue, bone, and joint pain.  Shockwave treatments send high-energy mechanical pulses to an injured area. These high-energy mechanical pulses stimulate the breakdown of scar tissue, improves blood circulation, and decreases inflammation; which helps speed up healing and recovery times.
  • Spinal Decompression: Spinal decompression provides relief to severe back and neck pain sufferers by gently reducing the pressure within spinal discs.
  • Class IV K-Laser: Class IV K-Laser therapy is based on the concept of photobiostimulation; when photonic energy (the laser) is focused on soft  tissue, ATP production can be boosted. ATP is the substance responsible for cellular energy production.
  • eToims/Needless IMS: eToims, is a non-invasive treatment for pain and inflammation in the body’s soft and connective tissues.
  • Graston technique: The Graston Technique is an instrument-assisted, soft tissue mobilization therapy.  The Graston Technique safely removes scar tissues and scar tissue adhesions that have occurred as a result of chronic inflammation, injuries, repetitive motion or from old injuries of the past.

Please contact our health care practitioners to discuss which type of treatment would be beneficial to your health issues.

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How Acupuncture Can Help with a Cold or Flu

Treatment by acupunctureCan acupuncture help with a cold or flu?  The answer to that question is a resounding yes!

Acupuncture regulates the function of the immune system to give you a fighting chance against the common cold and flu. Acupuncture invigorates the organs of the body with fresh blood and body fluids, cleansing and helping to protect us by fortifying the body’s defensive barrier against foreign invaders such as viruses that cause seasonal illness.

The common cold and flu can occur during any time of the year, but is most prevalent during the fall and winter months Typical symptoms are headache, coughing, stuffy and running nose and body aches. Cold and flu are differentiated by their symptoms and treatment.

According to TCM (Traditional Chinese Medicine), there are three types of cold: wind cold, wind heat, and damp heat.

 Wind Cold:  Strong aversion to cold, minor fever, soreness and pain in limbs, itchy throat, white and thin phlegm, runny nose, clear nasal secretion and sneezing are symptomatic of wind cold.

Wind Heat:  Radiating headache, fever, running and stuffy nose, aversion to wind, sweating, sneezing, thirst, sore and swollen throat, coughing out thick, yellow phlegm and dry mouth are typical symptoms of wind heat.

 Damp Heat:  Headache, tiredness, stuffy or pressing sensation in the chest, nausea, and poor appetite,  are normally present with a damp heat cold.

Flu:  Flu can be spread rapidly through viral or bacterial infection in upper respiratory tract and gastrointestinal system.  The symptoms appear quickly, beginning with chills, then fever followed by the feeling of “achyness”. The flu can be accompanied by  symptoms of upper respiratory tract infection, including severe headache, red eyes, body aches and pain, fatigue, low energy, sinus congestion, running nose, sore and swollen throat, coughing and shortness of breath.

Prevention is the key to everything and TCM is no different. Patients will benefit much more from being treated prior to the onset of flu symptoms. However, if you start to exhibit symptoms of a cold or flu, then early intervention is the key to effective treatment. The sooner treatment is received for flu-like symptoms the faster and more effective acupuncture is.

To find out more about acupuncture and if it’s right  for you,  please contact Diversified Health Clinic.

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Facial Acupuncture Rejuvenation

Facial Rejuvenation Acupuncture, is a painless, non-surgical procedure that is effective in reducing the signs of aging.

Acupuncture facial treatments includes the insertion of acupuncture needles into the fine lines and wrinkles in specific locations on the face, ears, and neck, in order to reduce the visible signs of aging.

The body interprets the insertion of the needles as a “positive injury” which in turn stimulates collagen and elastin production locally, as well as increasing blood flow at the cellular level and nutrient exchange.

Facial acupuncture is also a full constitutional treatment that views the face as an extension of the energy flows of the body which extend from the soles of the feet to the crown of the head and is based on the principles of Traditional Chinese Medicine.

What can you expect from after a series of treatments…..

  • Increased muscle tone and dermal contraction
  • Reduced bags under the eyes, and less tendency to sagging and jowls
  • No fine lines or frown lines, and less larger wrinkles
  • Softer and tighter skin due to the increased circulation of blood and lymph to the face
  • A radiant glow with more even colour
  • A reduced double chin
  • Lifted eyelids
  • A more relaxed and refreshed expression and beauty radiated from within

Unlike surgery that may have an extended recovery period with swelling and discolouration, there is no trauma from Facial Rejuvenation Acupuncture.

While not a replacement for surgery, Facial Rejuvenation Acupuncture is an excellent alternative to looking your best. For more information on this treatment, please contact the Acupuncturist.

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Erica Fynn, Acupuncturist at Diversified Health

Erika-2Erica is our newest practitioner to join the Diversified Health Team.  Erica was born and raised in the Kootenays where she developed a love for the outdoors and a natural way of living.  She moved to Vancouver island to receive her B.Sc in psychology from the University of Victoria; and upon completion: spent time traveling and completed her yoga teacher training. It was during this time she developed a passion for an energetic, hands on healing approach.

Acupuncture is an ancient form of Chinese medicine involving the insertion of solid stainless steel acupuncture needles into the skin at specific points on the body to achieve a therapeutic effect.  Acupuncture is used to encourage natural healing, improve mood and energy, reduce or relieve pain and improve function of affected areas of the body.

Erica attended Pacific Rim college for acupuncture and nutrition, and after receiving her Diploma of acupuncture in 2015, she traveled to Mexico and worked at a yoga/acupuncture studio.

Erica strongly believes in a well rounded lifestyle approach to healing, drawing from acupuncture, yoga and nutrition. Her practice has involved treating many physical ailments such as back pain, sciatica, tendonitis, stiff neck/back, frozen shoulder, and general body aches, pains and injuries. She has also focused on treating fertility and menstruation issues, allergies, digestion, sleep issues, stress, and depression.

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9 Ways to Avoid The “Seasonal Blues”

Beating the “Seasonal Blues”During this time of year it is easy to feel stressed-out and overwhelmed; so we’ve rounded up 9 ways to help you escape the seasonal blues.

Do Less – Enjoy More

Most of us go overboard to please others especially during the holidays, from shopping, family obligations to attending numerous events. This season why not take care of yourself, and say no to one or two activities!

Say Good-Bye To Perfection

Remember that the world is not going to end if your home is not “Martha Stewart” perfect, or if you have a pile of laundry on the kitchen table. Use your energy and focus on the important things – the people in your life.  As author Richard Carlson wrote “Don’t sweat the small stuff “!

Stop Over Scheduling

If you can’t slow down and relax during this time of year, when can you?  Your daily agenda shouldn’t make you feel stressed and overwhelmed. Slow down, simplify your schedule and learn how to delegate!

Find Time To Exercise

It may be the last thing you feel like doing when you’re stressed out, but going for a walk or attending a Pilates class can actually make you feel better. Research has found that exercise can boost your mood for up to 12 hours and can decreases anxiety.  So get out of the house and go for a brisk, 20 minute walk every day.

Health Maintenance

Take some time for yourself and schedule a massage or an acupuncture session; your health care practitioners can help you keep healthy and feeling fit.

Put Down the iPhone

Enjoy spending time with your family and friends without the constant buzz of your smart phone.  It becomes a habit that is very hard to stop, and repetitively looking at your phone is exhausting, and contributes to mounting stress.

Re-Think Old Customs

Ending old customs can be a good policy if you’re a lone or grieving.  Start some new traditions that will have happy memories associated with them.

Positive Thinking

Negative thoughts drain you of energy and keep you from being in the present moment. The more you give in to your negative thoughts, the stronger they become. On-the-other hand, a small positive thought can have the same effect -developing into a beautiful positive outcome.

Get More Sleep

Don’t underestimate the value of the power napor a good night’s sleep.  Light exercise like yoga or walking at night can help sleep as it releases tension without over stimulating the body.

Music can also help by soothing your mind and body as well as meditation, which can relieve stress in the body and mind. It’s a great technique to use before bedtime because it relaxes the body, clears the mind, and creates inner peace.

Put yourself first for a while. Take care of yourself, pay attention to your needs and desires, and find the courage to do something about them.

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How To Minimize Tech Injuries

imWhen using technology on a daily basis we need to be vigilant in not only how we use technology, but for how long a period we interact with the device.  Here are some injuries – mainly in the form of repetitive stress injuries that are caused by our smart phones and tablets.

Selfie Elbow – Just like tennis elbow, this is a simple overuse injury caused by extending and twisting your arm and wrist when taking a selfie.

Text Claw – Text claw is caused by over use when texting and typing.  The result of text claw is pain, soreness, numbness, and the loss of strength in your wrist. This condition is left untreated, it can lead to tendonitis.

iPad Hand –  This ailment involves both hands – the hand that is used to steady or hold the tablet can suffer from painful symptoms,  and pins and needles, as well as, the other hand, where the extended index finger is used for repetitive and prolonged scrolling, emailing etc.

Texting Thumb –  Texting Thumb is a repetitive stress injury that affects the thumb and can also lead to a decrease in grip strength and range of motion.  The  thumb is good at gripping, but does not have the muscles or the mechanics to support constant typing.

Text Neck – Text neck is the term used to describe the neck pain sustained from looking down at your  wireless devices too frequently and too long. Text neck causes chronic pain to the shoulders, and upper and mid back area.

How To Minimize Tech Injuries:

  1. Take frequent breaks: Try setting an alarm every 40 minutes so that you can stand up, stretch, and move around.
  2. Hold your device at eye level: All screens—laptops, computers and tablets should also be positioned so the screen is at eye level and you don’t have to bend your head forward or look down to view it.
  3. Use the 20/20/20 rule: Take an eye break every 20 minutes for 20 seconds to look away from the screen and about 20 feet ahead.
  4. Ice: Place ice on the area twice a day for 10 to 15 minutes.
  5. Anti-Inflammatory Relief: Take an anti-inflammatory to reduce inflammation.
  6. Wrist Brace: Sometimes the support of a brace can help to alleviate the pain while supporting your wrist.

If you suffer from any of these injuries, please contact your health care practitioner. The treatment for any type of soft tissue injury can include massage,  physiotherapy, chiropractic, and acupuncture.

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