Diversified Health Clinic is a multi-disciplinary, collaborative health and wellness center that combines a wide range of services including chiropractic, physiotherapy, massage therapy, and acupuncture. The Company is currently recruiting a Clinic Manager to join its growing team.
ROLE and RESPONSIBILITIES:
Operational
- Works with practitioners and staff to implement clinic goals and objectives in support of strategic plan.
- Monitors activities and operations to ensure that the practice successfully meets its objectives.
- Acts as a liaison between the clinic and its practitioners by handling practitioner questions, complaints, scheduling conflicts, etc…
- Oversees operational systems and processes to ensure effective and efficient management of workloads and workflow.
- Standardizes clinic procedures and initiates change where necessary; constantly reviews procedures to strive for more efficient ways to conduct business and improve patient relations.
Financial Management
- Prepares operational budgets for the clinic and monitors actual results to budget on a monthly basis.
- Oversees patient claims-processing and accounts receivable policies and systems to ensure timely cash flow.
- Supervises patient appointment coding and billing to ensure consistent and accurate.
HR
- Develops/ revises personnel policies and procedures, job specifications, staff performance evaluation methods and other personnel related forms and records.
- Responsible for front office staff scheduling.
- Makes hiring, performance and disciplinary determinations.
- Creates a work environment that encourages growth and development of employees.
Marketing
- Directs marketing and promotional activities for the practice.
- Participates in the planning and execution of strategies centered on continuing to grow the clinic’s patient base.
EDUCATION AND EXPERIENCE
- Bachelor’s degree in a related field strongly recommended
- Knowledge of accounting, data and administrative processes and principles
- Knowledge of human resource management principles and practices
- Strong computer skills and prior experience with health clinic software an asset
KEY COMPETENCIES
- Minimum 2 years of experience managing a multi-disciplinary health clinic
- Strong time management and organizational skills
- Excellent communication skills, both verbal and written
- Strong customer services and conflict resolutions skills
- Excellent problem solving skills
Applicants should send their resume and salary expectations to hr@gustavsoncapital.com
We thank all interested applicants, however only those under consideration will be contacted.
