Staged Re-opening of Diversified Health Clinic

We are pleased to announce the staged re-opening of Diversified Health Clinic for in-person appointments beginning Tuesday, May 19th. Patients can book appointments online or by calling us at 250-382-0018.

As we re-open the clinic, we will maintain our commitment to protecting stakeholders and their families against community transmission of COVID-19. To fulfill this commitment, we have implemented the following new policies:

Clinic/staff protocols 

  • Staff and Practitioners will be required to check their temperature at the beginning and end of each shift.
  • Staff and Practitioners with COVID-19 symptoms will be asked to go home.
  • Our reception area will be reconfigured to respect social distancing guidelines.
  • Reception Staff will interact with Patients from behind a plexiglass screen.
  • Staff and Practitioners will wear cloth or non-procedural paper masks when interacting with Patients.
  • We will increase the frequency of cleaning all common areas and treatment rooms.

Patient requirements 

  • Patients will be asked about illness and recent travel prior to attending in-person appointments.
  • Please cancel and reschedule your appointment if you do not feel well – no cancellation fees will be charged.
  • Please come to the Clinic at your appointment time; avoid coming early if possible.
  • Where possible, please attend your appointment alone to minimize the number of people in our reception area.
  • We will provide Patients with hand sanitizer and ask that you please clean your hands when entering and exiting the Clinic.
  • Patients will be required to wear a cloth or paper mask during their appointments. If you do not have a mask, we will provide one for a nominal $2 fee.

Thank you for your patience and support in the coming weeks as we navigate our safe re-opening. The Diversified Health Clinic team is excited to be welcoming patients back to the clinic.

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